Step 3: Use the drop-down menu next to Encryption method to select SSL/TLS. Step 2: In the Info tab, click on Account Settings and select Server Settings. Step 1: In the Outlook app, click the File menu in the top left corner. Use SSL Encrypted ConnectionĪnother thing you can do to fix connection issues in Outlook is to set the encryption method to SSL and see if that helps. Once you find the problematic add-in, consider removing it. Restart Outlook and re-enable your add-ins one at a time until the issue occurs again. Step 4: Uncheck the boxes to disable add-ins and click on OK. Use the drop-down menu next to Manage and select COM Add-ins. Step 3: In the Outlook Options window, switch to the Add-ins tab. Step 1: In Outlook, click on the File menu at the top. To identify the culprit, you will need to disable all the add-ins and then re-enable them individually. If Outlook can connect to the server while in Safe Mode, one of the add-ins might be causing the issue. Then, click Yes to open Outlook in Safe Mode. Hold down the CTRL key and double-click the Outlook shortcut. This can help you determine whether one of your add-ins is responsible for Outlook’s connection issues. Opening Outlook in Safe Mode allows you to run the app without any add-ins or custom toolbar settings. If it is active, it will appear grayed out. To disable offline mode in Outlook, switch to the Send/Receive tab, and look for the Work Offline option. If you’ve accidentally switched on the offline mode in Outlook, the app might fail to connect to the servers. Outlook’s offline mode allows you to check old emails (if they’ve been downloaded) without an active internet connection. Step 5: Once removed, click the New option to add your email account again. Step 4: Switch to the Email tab, select your account, and click Remove. Step 3: Switch to the Data Files tab and click the Add button to create a new Outlook data file. Step 2: In the Info tab, expand Account Settings and select Account Settings. Step 1: Open the Outlook app and click on the File menu at the top. You can try removing your email account from Outlook and re-adding it to fix such issues. Incorrect or outdated account credentials can also prevent Outlook from establishing a connection to the servers. If there’s a problem with your network, switch to a different connection and try again. Open up a web browser and run a quick internet speed test. If your internet is slow or inconsistent, Outlook won’t connect to the server. After that, reopen the Outlook app.Īnother thing you should do is test your internet connection. Then, click the End task option at the top. In the Processes tab, locate and select Microsoft Outlook. Press Ctrl + Shift + Esc together to open the Task Manager app. This may seem too simple to be effective, but restarting Microsoft Outlook is often a successful solution for resolving server disconnection issues. Restart Outlook and Check Your Internet Connection If you are unable to determine the source of the problem, work your way through the following tips to fix it. Such issues could arise due to a number of factors, such as a poor internet connection, corrupt data files, or a faulty Outlook profile. A similar issue is when Outlook is unable to connect to the server on your Windows 10 or 11 PC. Sometimes, Microsoft Outlook may fail to open, fetch new emails, or display notifications on your PC. Once you've enabled IMAP in Gmail and set your Gmail folders to show in IMAP, refresh Outlook or Mail for Windows 10.While Microsoft Outlook is one of the most dependable email clients for Windows, it is not without its flaws. Step 4: Refresh Outlook or Mail for Windows 10 You can also select Show in IMAP for other labels that you want to see in Outlook or Mail for Windows 10. Make sure that Show in IMAP is selected for Inbox, Sent Mail, Trash, and All Mail. Make sure that the folders are set to show in IMAP. Outlook and Mail for Windows 10 need access to your folders in Gmail. Use the table below to check you have the correct information: Step 2: Change SMTP & other settings in your email client IMAP must be enabled in Gmail before you can connect your account. Follow the steps below to change your Gmail settings and fix the issue. If you're having trouble connecting your Gmail account to Outlook or Mail for Windows 10, this might be due to your Gmail settings.
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